Home
The Home page is your command center in Last Mile Intelligence. It displays customizable analytics blocks—charts, metrics, and KPIs—that provide at-a-glance visibility into key business data. Each user can personalize their home page layout while administrators can set organization-wide defaults.

Overview
Section titled “Overview”Home provides a personalized workspace where you can:
- View key metrics through configurable analytics blocks (charts, KPIs, trends)
- Customize your layout by adding, removing, and arranging blocks
- Filter across all blocks to focus on specific data segments
- Save filter views for quick access to common perspectives
- Share layouts by setting organization defaults (administrators)
Accessing Home
Section titled “Accessing Home”Click Home in the main navigation sidebar, or navigate to the application root URL.

Home is the default landing page after signing in. You’ll be redirected here after authentication completes.
Dashboard Layout
Section titled “Dashboard Layout”The home page displays blocks in a responsive grid layout:
- Desktop (XL): 3 columns
- Tablet (LG): 2 columns
- Mobile: 1 column
Blocks automatically resize to fit the grid. Each block maintains consistent height for a clean visual layout.
Empty State
Section titled “Empty State”If no blocks are configured on your home page (or the organization default), you’ll see an empty dashboard. Enter Edit Mode to add blocks.
Block Types
Section titled “Block Types”Home supports the same visualization blocks available in Analytics dashboards:
| Block Type | Description |
|---|---|
| Bar Chart | Vertical bars for comparing values across categories |
| Line Chart | Trend lines for time-series data with multiple metrics |
| Pie Chart | Proportional segments showing distribution |
| Area Chart | Filled line charts for cumulative or stacked values |
| Funnel Chart | Progressive stages with conversion visualization |
| Mini Bar Charts | Compact dual-metric comparison view |
| Text Field | Static or dynamic rich text content |
Filtering Data
Section titled “Filtering Data”The filter bar appears below the page header and allows you to filter data across all blocks simultaneously.

Available Filters
Section titled “Available Filters”Filter options depend on which blocks are on your home page and their configured global lookups. Common filters include:
- Organization
- Status
- Assignee
- Team
- Labels
- Task Type
- Due Date
- Product Type
- Lead Source
- Brand
- Sales Rep
- Departments
How Filters Work
Section titled “How Filters Work”- Click Add Filter in the filter bar
- Select a filter type from the dropdown
- Choose one or more values
- All blocks with matching global lookups update automatically
Filters are applied to all blocks that have opted into the corresponding lookup type. Blocks without the matching lookup configuration are unaffected.
Removing Filters
Section titled “Removing Filters”Click the X on any active filter chip to remove it, or click Clear All to reset all filters.
Saved Views
Section titled “Saved Views”Save filter combinations as named views for quick access to common perspectives.
Saving a View
Section titled “Saving a View”- Configure your desired filters
- Click the menu button (three dots) next to the page title
- Select Save View
- Enter a name for the view
- Optionally set as your default view
Switching Views
Section titled “Switching Views”Click the menu and select from your saved views to instantly apply that filter combination.
Managing Views
Section titled “Managing Views”- Set as Default: Makes the view load automatically when you visit Home
- Delete View: Removes the saved view (available in the menu)
Customizing Your Home Page
Section titled “Customizing Your Home Page”Personalize your home page by adding, removing, and arranging blocks to match your workflow.
Entering Edit Mode
Section titled “Entering Edit Mode”- Click the menu button (three dots) next to the page title
- Select Edit Layout

Adding Blocks
Section titled “Adding Blocks”In Edit Mode:
- Click the Click to Add Block placeholder tile
- A sheet opens showing available blocks
- Select a block to add it to your layout

Blocks are filtered by your security access—you’ll only see blocks whose datasets you have permission to view.
Arranging Blocks
Section titled “Arranging Blocks”Drag blocks to reorder them:
- Hover over a block to see the drag cursor
- Click and drag the block to a new position
- Release to drop the block in place
Blocks snap to grid positions automatically.
Removing Blocks
Section titled “Removing Blocks”- Hover over the block you want to remove
- Click the action menu (three dots) in the top-right corner
- Select Remove
Saving Your Layout
Section titled “Saving Your Layout”Click Save Layout to persist your changes. This creates (or updates) your personal home page.
- If you don’t have a custom home page, one is created for you
- If you already have a custom home page, it’s updated with the new layout
Canceling Changes
Section titled “Canceling Changes”Click Cancel to discard all changes and exit Edit Mode. Your layout reverts to the last saved state.
Resetting to Default
Section titled “Resetting to Default”If you’ve customized your home page and want to return to the organization default:
- Click the menu button (three dots)
- Select Reset to Default
- Confirm the action in the dialog
The Reset to Default option only appears if you have a custom layout. If you’re already viewing the organization default, this option won’t be shown.
Setting the Organization Default (Administrators)
Section titled “Setting the Organization Default (Administrators)”Administrators can set the current layout as the organization-wide default:
- Enter Edit Mode and arrange blocks as desired
- Click Save as Default
- Confirm the action
This updates the default layout for all users in your organization who don’t have a custom home page.
Editing Blocks
Section titled “Editing Blocks”To edit a block’s configuration (data source, chart type, colors, etc.):
- Double-click the block title
- The block editor opens in a side panel
- Make your changes and save
This opens the same block editor available in Settings. Changes affect the block everywhere it’s used.
Relationship to Analytics
Section titled “Relationship to Analytics”Home uses the same block system as Analytics dashboards:
┌─────────────────────────────────────────────────────────────┐│ Datasets ││ (SQL queries that retrieve data) │└─────────────────────────────────────────────────────────────┘ │ ▼┌─────────────────────────────────────────────────────────────┐│ Blocks ││ (Visualization components: charts, text) │└─────────────────────────────────────────────────────────────┘ │ ┌───────────────┴───────────────┐ ▼ ▼┌─────────────────────────┐ ┌─────────────────────────────┐│ Home │ │ Analytics Dashboards ││ (Personal dashboard) │ │ (Shared dashboards) │└─────────────────────────┘ └─────────────────────────────┘Blocks created in Settings can be added to both Home and Analytics dashboards. Changes to a block are reflected everywhere it’s used.
Security and Access
Section titled “Security and Access”Block Visibility
Section titled “Block Visibility”Blocks on Home respect dataset security groups:
- You only see blocks whose datasets you have permission to access
- If you lose access to a dataset, the block disappears from your view
- When adding blocks in Edit Mode, unavailable blocks are filtered out
Layout Permissions
Section titled “Layout Permissions”| Action | Required Role |
|---|---|
| View Home | Any authenticated user |
| Edit Layout | PAGE_EDIT |
| Save as Default | PAGE_EDIT |
| Reset to Default | PAGE_EDIT |
Best Practices
Section titled “Best Practices”Designing Your Home Page
Section titled “Designing Your Home Page”- Start with the default and customize incrementally
- Focus on most-used metrics that you check daily
- Limit blocks to 4-6 for optimal loading performance
- Group related metrics together spatially
Using Filters Effectively
Section titled “Using Filters Effectively”- Create saved views for different contexts (e.g., “My Team”, “This Week”, “Critical Issues”)
- Set a default view that matches your most common perspective
- Use date filters to limit data to relevant time periods
Performance Tips
Section titled “Performance Tips”- Fewer blocks = faster loading
- Blocks with complex queries take longer to render
- Filters reduce the data processed, improving performance
Troubleshooting
Section titled “Troubleshooting”No Blocks Visible
Section titled “No Blocks Visible”| Cause | Solution |
|---|---|
| No blocks configured | Ask an administrator to set up the organization default |
| Security access | Check that you have access to block datasets |
| Filters hiding data | Clear all filters to see if blocks appear |
Block Shows “Loading” Indefinitely
Section titled “Block Shows “Loading” Indefinitely”| Cause | Solution |
|---|---|
| Slow dataset query | Wait longer, or contact admin to optimize the query |
| Database connectivity | Refresh the page; check network connection |
| Query error | Check browser console; report to administrator |
Missing Filter Options
Section titled “Missing Filter Options”| Cause | Solution |
|---|---|
| No blocks with that lookup | Add blocks that support the filter type |
| Global lookups not configured | Configure lookups on blocks in Settings |
Layout Not Saving
Section titled “Layout Not Saving”| Cause | Solution |
|---|---|
| Missing permission | Ensure you have the PAGE_EDIT role |
| Network error | Check connection and try again |
| Server error | Refresh and retry; contact support if persistent |
Reset to Default Missing
Section titled “Reset to Default Missing”| Cause | Solution |
|---|---|
| No custom layout | You’re already viewing the organization default |
Edit Layout Missing
Section titled “Edit Layout Missing”| Cause | Solution |
|---|---|
| Missing permission | Request the PAGE_EDIT role from your administrator |